People get intimidated whenever they hear the word “business.” But when it comes to business phone systems, one has to know how to play the game. Communication is the heart of every company and failing to get a business phone system that suits the needs of a company and its customers can be a huge problem.
What is a Business Phone System?
A business phone system is a system of multiple telephones in an interconnected fashion. It allows certain features to be possible. Examples of these features are call handling and transferring, conference calling, call metering and accounting, and private and shared voice message boxes.
A business phone system can function over any of these two channels: Public Switched Telephone Network (PSTN) and/or over the Internet (Internet telephony or VoIP). The latter is more advanced than the former making it a popular choice among business today.
How do I find the right Business Phone System for my company?
You have to understand your needs and your customers’ needs before you start looking for the right business phone system. Remember that business phone systems make employees work efficiently. Thus, they have to have a wide range of options to make things easier and maximize the amount of their output. Some of the features you may want to check are the following:
- Automated attendant
- Paging and Intercom
- Unified Messaging (through e-mails and phone)
- Mobile soft phones (used to enable computers to function as phones)
- Wireless IP phones (enable employees to access data wherever they may be in the office)
- Presence Technology (enables you to identify where your employees are at any given time of their shift)
Having all of these things in mind, prepare yourself for a change. A new small business phone system helps your employees do things that were not possible before. This can have a positive and significant effect on company’s overall daily business transactions. Imagine this: your staff can quickly take an action about an inquiry without leaving the customer’s side.
A business phone system can change how your company works. Efficiency is the key. Consult with a professional today.
Digital South Communications
503 E Jackson St #121 Tampa, FL 33602